Privacy Policy

Last Update 05/05/2026

This privacy policy explains how I collect, use and protect your personal information when you visit this website, contact me, make an enquiry, or book a colour analysis service.

I may update this privacy policy from time to time. The latest version will always be available on this website.

Who Am I?

This website is owned and operated by: Tracy Marshall

Life By Your Own Design
Colour Analysis Consultant
Based Nr Ashbourne, Derbyshire, UK
Email: info@lifebyyourowndesign.co.uk

For the purpose of data protection law, I am the data controller for the personal information you provide to me.

What Personal Information I Collect

I may collect and use the following information:

your name
your email address
your phone number, if you choose to provide it
details of your enquiry or booking
information you choose to send through my contact form, email or social media messages
appointment details
photographs you choose to provide for online colour analysis, if this service is offered
payment information, where relevant
website usage information collected through cookies and similar technologies

How I Collect Your Information

I may collect your personal information when you:

fill in a contact form on my website
email me directly
contact me through social media
book a consultation
provide photos or information for a colour analysis service
use or browse my website

How I use Your Information

I use your personal information to:

respond to your enquiry
arrange and manage appointments
provide colour analysis services
send information related to your booking
keep basic business and financial records
improve my website and services
comply with any legal or accounting obligations

I will only use your personal information where I have a valid reason to do so, such as responding to your request, providing a service, keeping business records, or where you have given consent.

If you provide photographs for online or in person colour analysis, before and after photos I will use them for the purpose of carrying out your colour analysis and providing your personalised guidance.

I will not share your photographs publicly or use them for marketing, social media, training or portfolio purposes unless you have given clear permission.

Use Of Photographs

Marketing

I will only send you marketing emails if you have chosen to receive them or have given permission.

You can unsubscribe or ask me to stop contacting you at any time by emailing me at info@lifebyyourowndesign.co.uk

Who I Share Your Information with

I do not sell your personal information.

I may share limited information with trusted service providers where needed to run my business, such as:

Wix, who hosts this website
email providers
booking or payment providers, if used
accounting or legal services, if required

These providers only receive the information needed to provide their service.

How Long I Keep your Information For

I only keep personal information for as long as necessary.

As a general guide:

enquiry emails may be kept for up to 12 months
client records may be kept for up to 7 years for business, tax or legal reasons
photos provided for online analysis will be deleted within 12 months after the service is complete, unless you agree otherwise
marketing information is kept until you unsubscribe or ask me to delete it

Cookies

This website may use cookies and similar technologies to help the site work properly, improve performance, understand how visitors use the site, and provide a better user experience.

Some cookies are essential for the website to function. Others, such as analytics or marketing cookies, may require your consent.

You can manage cookie preferences through the cookie banner on this website or through your browser settings.

Your Rights

Under UK data protection law, you have rights over your personal information. These may include the right to:

ask for a copy of the personal information I hold about you
ask me to correct inaccurate information
ask me to delete your information in certain circumstances
ask me to restrict or object to how I use your information
withdraw consent where I rely on consent
complain if you are unhappy with how your information is handled

To exercise your rights, contact me at info@lifebyyourowndesign

Complaints

If you have any concerns about how I use your personal information, please contact me first so I can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, which is the UK regulator for data protection.